How much does your service cost?
Our fee is $19.99 + our actual discounted shipping cost UPS or Fedex.
How do I place an order?
Please click HERE for explanation.
How can I pay?
We accept all major credit cards.
How much can I order?
You may order as much as you like. If your order contains a lot of items we may have to ship in multiple boxes though we will always try to prepare one shipment for you
How will you ship my groceries?
We ship Economy or Express Fedex or UPS. APO/FPO shipments can only ship via USPS Postal Service Priority Mail and are NOT trackable. Our shipping department will choose the cheapest method for you as both carriers have different rates for each shipment zone.
How much does the shipping cost?
We will not know how much the shipment will be until we have ordered, packaged and weighed your parcel. Please click HERE to go to our shipping rate sheet to estimate your shipment cost. We charge you actual shipping cost!
What about customs/duties/taxes?
You are responsible for any and all taxes and duties that may be levied in the destination country. Shipments refused by the recipient because of a refusal to accept and pay the legal import charges levied by local customs will be destroyed. We do not issue refunds for shipment fees for refused shipments.
Restricted Items
Make sure that the items you are ordering are legal to import into your country and do not require an import license. We are not responsible for shipments that are returned by customs officials due to restrictions and refunds for such returns will not be issued.
Can I order anything I want from the Vons or Albertsons sites?
We cannot ship perishable items for you that need to be refrigerated. Apart from that, you can order anything you like, bakery items, although perishable, do not need to be refrigerated. So you can stock up on Twinkies and Ding Dongs! Keep in mind that heavy items such as soda's, laundry detergent etc. will add significantly to the shipment cost.
How long will it take to receive my groceries?
Usually 2 - 4 days Express. Or 6 - 10 days (business days to most countries) economy air after you placed the order with the store.
What currency do I pay in?
All transactions are in American Dollars. Your credit card statement however will show our charge in your local currency. The dollar amount in your invoice will be converted to your local currency on the day that you make your payment. You can request that day’s exchange rate with your financial institution.
Is my credit card secure?
American Food Worldwide strives toward on-line credit card security and giving its users the largest array of payment options available. Protecting the user’s credit card integrity is of utmost importance. To minimize the risks associated with card-not-present transactions we may require clients to: Present copies of the original credit card and photo ID Sign a release form when retrieving the package
Currently we only accept credit card payments.
Division of InternationalCheckout Terms and Conditions
